1.1 Registration and Information
You must register by making an account in order to use the website and enjoy the services. All of the terms and conditions in these terms, including our privacy policy, must be read, accepted, and agreed to by you. You agree to take responsibility for all activities that happen under your account and password, and you will be in charge of keeping your password and account private as well as limiting access to your computer.
During the registration process you are also required to submit your personal information, which may include information relating to your name, age, gender, mobile device, location etc. You agree that the information provided by you upon registration and at all times thereafter will be true, accurate, current, and complete. During your use of the website and its services, you also undertake to keep this information up to current and true at all times. You also agree that the material you submit does not violate any third party’s rights of any kind and is not proprietary or private in any way.
On behalf of someone else, if you are accessing, browsing, and using the Website or using the services, you warrant that you are authorized to bind that person to all of the terms and conditions stated above. You agree to assume responsibility for any damages or wrongful use brought about by any improper use of the Website as a result of the person’s refusal to be bound by these Terms.
If you know or have a reason to believe that the security of your account has been breached, you should contact us immediately at the ‘Contact Information’ provided on the Website. If we have found a breach or suspected breach of the security of your account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to OKHATI Nepal.
1.2 Prohibited Uses.
You agree not to use this website for any illegal, unauthorized, unlawful, or prohibited purposes, including but not limited to posting, sharing, or keeping any data as below that:
- is not legally yours or that belongs to another person;
- contains content that is defamatory, obscene, pornographic, paedophilic, invading another person’s privacy, including their bodily privacy; insulting or harassing someone based on their gender; libellous; racially or ethnically objectionable; relates to or encourages money laundering or gambling; or otherwise is inconsistent with or contrary to the laws in effect;
- is harmful to children;
- infringes any patent, trademark, copyright, or other proprietary rights
- violates any current laws;
- purposefully and deliberately conveys any material that is obviously false or misleading but could be interpreted as true; or misleads the recipient about the message’s origin;
- assumes the identity of another person;
- poses a threat to public order, friendly relations with foreign states, the unity, integrity, defense, security, or sovereignty of India;
- encourages the commission of any crime that is punishable by law;
- obstructs the investigation of any crime; or denigrates another country;
- is blatantly false and untrue, and is produced or disseminated in any form with the goal to deceive or harass a person;
- contains software viruses or any other computer code, file, or program designed to interrupt, destroy, or limit the performance of any computer resource
When using this Website, you agree to abide by all applicable laws, rules, and regulations. We reserve the right to immediately and without warning suspend or delete your account and prevent you from accessing the website in the future if you use it for any Prohibited Uses.
If these Terms are broken or if we determine, in our sole discretion, that it would be in OKHATI Nepal’s best interests to do so, we reserve the right to reject service, terminate accounts, and/or impose other restrictions without prior notice. Any content you upload, post, email, or send through the website is entirely your responsibility. We will keep the data you give us up to date in compliance with our privacy policy.
USER CONTENT
1.3. All text, messages, chat communications, software, billboard postings, photos, drawings, graphics, profiles, opinions, ideas, images, videos, audio files, and other materials or information that you post, upload, email, transmit, or otherwise make available to the Website are your property and remain your sole responsibility. This content is referred to as “User Content.” As a result, you are in charge of the User Content and have to make sure you have all the necessary authorizations to use it on the Website.
By accessing the Website, you give us permission to use, reproduce, distribute, alter, adapt, create derivative works, make User Content publicly available limited purposes of providing the services to you and as otherwise permitted by our privacy policies. This permission is worldwide, perpetual, unrestricted, and royalty-free. This license continues even after you stop using our Website. You acknowledge that this license includes the right for us to make User Content available to other users of the Website, who may use User Content subject to these Terms.
1.4. You can remove your content by deleting it, however in certain circumstances User Content may not be completely removed, and copies of User Content may continue to exist on the Website. We are not responsible or liable for the removal or deletion of (or failure to remove or delete) any of User Content.
1.5. Since OKHATI Nepal does not approve of or have any control over the User Content sent or put on the Website, Okhati Nepal cannot guarantee the veracity, accuracy, or quality of User Content. You acknowledge that you might encounter User Content on the Website that offends, offends, or otherwise offends you. Okhati Nepal disclaims all liability with regard to any User Content, including but not limited to any mistakes or omissions in such User Content and any loss or damage of any kind incurred by you as a result of using any User Content. You hereby waive all rights to any claims against Okhati Nepal for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.
1.6. You hereby acknowledge that OKHATI Nepal reserves the right, but not the obligation, in its sole discretion to refuse to post or to remove any User Content and further reserves the right to change, condense, or delete any User Content.
TERMINATION
These Terms are effective unless and until terminated by either you or Okhati Nepal.
2.1. You acknowledge and agree that Okhati Nepal may suspend or terminate your account (or any portion of it) or your use of the Website at any time, for any reason, without liability or prior notice.
2.2. You acknowledge and agree that Okhati Nepal shall not be responsible to you or any third party for any termination of your access to the Website or of any account you may have, in whole or in part.
2.3. The proper law enforcement authorities may be notified of any suspected fraudulent, abusive, or unlawful activities. These remedies are extra to any other legal or equitable remedies that Okhati Nepal may be entitled to.
2.4. Upon termination for any reason of the Terms by either you or Okhati Nepal, You shall immediately destroy any materials downloaded or otherwise obtained from this Website, along with all copies of such materials, whether produced under the Terms of Use or otherwise. Any such termination of these Terms will not impact any liability that may have arisen under these Terms, nor will it absolve you of your need to pay for any products you have already ordered from the Website.
3.1 Information We May Collect
Okhati Nepal may gather two types of personal data: (i) personally identifying information, such as name, phone number, and email address; (ii) personal data; and (iii) sensitive personal data. While you are not needed to register in order to explore certain aspects of our website, you will need to register in order to do certain actions (like placing an order) or access certain areas of the website. We might also keep track of the products you are interested in and gather personal data about you for our current and/or potential affiliates.
According to the IT Act and the IT Rules, personal information is any information that can be used to identify a natural person by combining it with other information that is either already accessible or likely to become available with a body corporate, whether directly or indirectly.
The IT Act and IT Rules define sensitive personal data or information as including the following categories pertaining to an individual information: passwords, financial information such as bank accounts, debit or credit card details, physical, psychological, and mental health conditions, sexual orientation, medical records and history, biometric information, any details related to the above provided to a corporate entity for service provision, and any information received under these categories by a corporate entity for processing, storage, or processing under a lawful contract. However, information freely available or accessible in the public domain, or furnished under the Right to Information Act, 2005, or any other applicable law, is not considered sensitive personal data or information under the IT Rules.
When you choose to purchase our products or use our services, our third-party service providers may require additional information such as your credit or debit card number, expiration date, bank routing number, and account number.
We may store and retrieve information locally on your device using mechanisms such as browser web storage (including HTML5) and application data caches. Additionally, we may collect and process information about your actual location. On occasion, Okhati Nepal may gather non-identifiable information about you and other website visitors, aggregating this data to provide insights. Such aggregated information does not contain any details that can be traced directly back to you.
4.1 How We Collect Information
Okhati Nepal utilizes various tools to gather information about you, your computer access points, mobile devices, and the web browser you use to connect to our Website or digital applications. For instance, we employ “cookies,” which are text files placed on your computer or mobile device when you visit our Website, to personalize your interactions. You have the option to decline our cookies and can configure your browser settings to limit their use or delete them after they are placed. However, rejecting or deleting our cookies may result in our Website taking longer to function properly or not functioning correctly. You provide effective consent through positive action using your browser settings, so it is advisable to review these settings before using our Website to ensure they align with your consent for Okhati Nepal to deploy cookies on your devices.
Additionally, Okhati Nepal may gather further information from your web browser each time you visit our Website. This may include details about the pages you visit, the duration spent on each page or area, interactions with promotions or advertisements, and other actions taken while using our Website. Such information could encompass your Internet Protocol (IP) address, browser type, the time of access, and the referring website’s address.
Our Internet service providers may utilize standard web technologies like web “beacons,” “pixel tags,” and “clear gifs” to analyze your activities on our Website. These technologies assist us in evaluating the effectiveness of our product and service campaigns, customizing services offered on or through our Website, and optimizing the content and offerings available. Certain information, such as IP addresses, may be stored in our Internet service provider’s server logs for extended periods.
5.1. Use and Disclosure of Your Personal Information
Occasionally, Okhati Nepal may engage independent firms to provide various services, such as website hosting, credit card processing, product promotions, order fulfillment, shipping, and visitor surveys. In such cases, Okhati Nepal may share your personal information with these service providers as necessary under our operational framework. We do not disclose personally identifiable information to unrelated third parties without your consent, except when required to fulfill your requests for products and services offered through our website.
Your personal information may be used by Okhati Nepal to communicate with you via mail, email, landline, or mobile device regarding updates on special events, new services, payment confirmations, product information updates, or other promotions that may interest you. We may also use return email addresses to respond to inquiries we receive from you. Your email address will not be shared with unrelated third parties for their own direct marketing purposes, except as required by applicable laws. Additionally, we may utilize your IP address or unique device identifiers to safeguard Okhati Nepal and our service providers against fraud.
Furthermore, your non-personal and personal information may be used to customize products and services to meet your specific needs, manage our relationship with you or your business, conduct business operations, provide customer support, fulfill obligations communicated at the time of collection, and enforce our website’s Terms of Use. We reserve the right to share non-personal identifying information, such as aggregated data, with third parties.
Aggregate non-personal information may also be used to enhance our website’s functionality. For instance, our internet service providers might inform us about the number of visitors to specific sections of our website, or the number of businesses or individuals who completed registration forms in particular areas. This information helps us evaluate the effectiveness of our business and advertising strategies.
To ensure the highest quality of service provision, Okhati Nepal may share your information, including personal and sensitive personal information, with our subsidiaries, group companies, affiliates, vendors, suppliers, and subcontractors, whether located within or outside Nepal, for internal business purposes.
In specific circumstances, Okhati Nepal may disclose your personal information: (a) to comply with legal requirements like subpoenas or court orders; (b) to cooperate with law enforcement or government agencies; (c) to establish or defend legal rights; (d) to protect our company, employees, contractors, vendors, suppliers, and customers; (e) to respond to legal claims; (f) to assist in internal and external investigations; or (g) as otherwise mandated or permitted by law. Disclosure of your information may also occur in connection with the sale or merger of Okhati Nepal or any transaction involving the sale or transfer of some or all of our assets.
6.1. Data Storage and Security
Okhati Nepal employs various security measures to ensure the protection of your personal information when you place an order. These measures include:
- Use of password-protected directories and databases to secure your information.
- Implementation of SSL (Secure Sockets Layer) technology to encrypt your information and transmit it securely over the Internet, or PCI Scanning to actively safeguard our servers against potential threats.
We make reasonable efforts to ensure that our Internet service providers also maintain physical, electronic, and procedural safeguards to protect your personal information from unauthorized access and disclosure. Your information may be stored on our systems located in India and/or outside India, managed by Okhati Nepal, our subsidiaries, group companies, affiliates, vendors, suppliers, and subcontractors. By providing information to us through any means, including accessing our website, you consent to the storage of your information as described here.
However, despite our efforts, it’s important to acknowledge that the Internet carries inherent security risks. Okhati Nepal cannot guarantee, and you should not assume, that your personal information, searches, or other communications will always remain secure. It’s advisable to exercise caution in handling and disclosing your personal information, including any usernames or passwords required to access our services on the website.
7.1. Enforcement
Okhati Nepal ensures compliance with this Privacy Policy through a self-assessment approach, regularly verifying its accuracy and comprehensiveness in relation to the information it covers and our privacy principles. We encourage individuals to voice any concerns using the provided contact information. We will investigate and seek to resolve any complaints or disputes regarding the use and disclosure of personal information and sensitive personal information in accordance with our principles.
8.1. General Information and Privacy Support Contact
Okhati Nepal may update this Privacy Policy periodically, and we recommend reviewing it each time you visit our website. By continuing to use our website or providing personal information or sensitive personal information after any updates to this Privacy Policy, you agree to the revised terms. Okhati Nepal is dedicated to safeguarding your personal privacy. For questions, comments, or additional information regarding our privacy practices, please contact us on the details provided in the website.